At pivotseat.shop, we are committed to ensuring that our customers are satisfied with their purchases. If you are not completely satisfied with your bean bag sofa, you may request a refund under the following conditions:
Eligibility for Refund
Refund requests must be submitted within 30 days of the delivery date.
The item must be unused, in its original condition, and include all original packaging, tags, and accessories.
Items that are damaged, altered, or used will not be eligible for a refund.
Refund Process
To initiate a refund, please contact our customer support team with your order number and details of the item you wish to return.
Once your returned item is received and inspected, approved refunds will be processed to the original payment method.
Refunds are typically completed within 3 business days after the return has been approved.
Non-Refundable Items
Any item not purchased directly from pivotseat.shop
Items returned after the 30-day return period
Contact for Refunds
For questions or assistance regarding refunds, please contact our customer service team via email or phone. We aim to process all refund requests promptly and efficiently.
Due to sustained business losses, the merchant has made the difficult decision to conduct a loss-clearance sale. All remaining bean bag sofas are being offered at significantly reduced prices while supplies last.