Thank you for shopping at pivotseat.shop. We are committed to providing a fast and reliable shipping experience for our customers throughout the United States.
Order Processing
All orders are processed and prepared for shipment on the same business day they are placed. Orders submitted after business hours, on weekends, or on public holidays may be processed on the next business day.
Shipping Origin
All products are shipped directly from our fulfillment facilities located within the United States.
Delivery Time
Once your order has been processed and dispatched, standard delivery typically takes 2 business days. While we strive to meet these delivery estimates, occasional delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances beyond our control.
Order Tracking
After your order has been shipped, a confirmation email containing tracking information will be sent to the email address provided during checkout. Customers can use this information to monitor the status of their shipment.
Returns
We offer a 30-day return period from the date of delivery. To qualify for a return, the item must be unused, in its original condition, and returned with all original packaging and accessories.
Refund Processing
Once the returned item has been received and inspected, approved refunds will be issued to the original payment method. Refunds are typically completed within 3 business days after the return has been approved.
Contact Us
If you have any questions regarding shipping, delivery, returns, or refunds, please contact our customer support team. We will be happy to assist you and ensure your shopping experience is as smooth as possible.